WINDOWS 10 October 2018 Update has a major problem that was discovered shortly after the newest version of the operating system was released on Tuesday, but there is a fix.
Windows 10 October 2018 Update brings a host of new functionality for fans of Microsoft's software to get excited about.
After announcing the upgrade was available for all fans at its recent hardware event in New York City, the American tech company explained the rollout would be "phased and controlled".
Microsoft said: "As with prior Windows 10 feature rollouts, our goal is to deliver the October 2018 Update in a phased and controlled rollout to provide a great update experience for all.
"We are beginning the global rollout out via Windows Update in the coming weeks. As with previous rollouts, we will use real-time feedback and telemetry to update your device when data shows your device is ready and will have a great experience.
"You don’t have to do anything to get the update; it will roll out automatically to you through Windows Update."
However, Windows 10 fans that are eager to upgrade their devices can download the Windows 10 October 2018 Update manually through their system settings.
Explaining the process, Microsoft stated: "While we encourage you to wait until the update is offered to your device, if you’re an advanced user on an actively serviced version of Windows 10 and would like to install the Windows 10 October 2018 Update now, you can do so by manually checking for updates.
"In the Search box in the taskbar, type 'Check for updates'. Once there, simply click 'Check for updates' to begin the download and installation process."
Microsoft has hit the pause button in its rollout of the Windows 10 October 2018 update while it investigates reports of users having their files deleted: while many users have installed the upgrade with no problems, some early adopters have found files going missing from their Documents and Pictures folders.
"We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating," says Microsoft on the updated support page for the new software upgrade.
If you've experienced problems with erased files after applying the update then you're encouraged to get in touch with Microsoft directly, so its engineers can get to the bottom of what's been happening (contact details here). If you've manually downloaded the update, Microsoft advises not installing it for the time being.
At the moment it's difficult to gauge the scale of the problem, but there are now enough threads and forum posts to suggest something is happening for at least a few unlucky users. Files from documents and the desktop can be among those affected, though different users seem to be affected differently.
Rolling back the update doesn't seem to bring the files back, while dedicated file recovery software isn't guaranteed to work either. The full automatic rollout isn't scheduled until October 9, so that may now get pushed back.
It's not been the smoothest of update processes for Microsoft, even though the October 2018 has been extensively tested as part of the Windows Insider program beforehand. Users have also reported post-update problems with the Microsoft Edge browser and some newer Intel processors and the associated display audio driver.
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